Insights
J.S. Held Acquires Shechter & Everett to Expand Forensic Accounting Capabilities for Family Law Disputes in Florida
Read MoreWhile telemedicine visits and digital health records have brought about significant improvements in healthcare accessibility and efficiency, they also present unique challenges in the context of casualty claims and injury assessment. Our practice has seen a significant uptick in telehealth visits within casualty claims. Many of these visits involve making significant judgement calls and decisions within the absence of a physical exam. In addition, some of the “visits” are phone conferences in which the health care provider does not visually see the injured party.
This article gives a detailed exploration of these challenges and calls for updating or creating new procedures, technologies, and legal approaches that promote more precise assessments of injuries.
A. Quality of Examination:
B. Technology Constraints:
C. Security Concerns:
D. Potential Bias and Fraud:
A. Accuracy and Integrity:
B. Privacy and Security:
C. Interoperability:
Telemedicine visits and digital health records have introduced both opportunities and challenges in the injury assessment of casualty claims. While they have streamlined many processes, the potential for quality concerns, technological constraints, security issues, and inconsistencies in records adds layers of complexity to the process. Adapting to these challenges requires careful consideration of these factors and possibly the development of new protocols, technologies, and legal frameworks to ensure accurate and fair injury assessments.
We would like to thank Kari Williamson for providing insight and expertise that greatly assisted this research.
Kari Williamson, BS, RN, LNCC, CCM, leads J.S. Held’s Medical Bill Review & Nurse Consulting services. Kari is frequently invited to speak and publish as a leader in the legal nurse consultant field on emerging medical-legal and insurance claims issues, such as data mining, bill audits, medical reviews, internal or external medical assistance, claims education, and new ways to measure and improve outcomes. She writes for a variety of national and regional insurance and legal publications and often speaks to law firms, insurance groups, and other industry organizations.
Kari can be reached at [email protected] or +1 615 398 5229.
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