J.S. Held’s Human Factors Consulting Expertise
Scale Research Rapidly with Demand
An organization’s human factors research needs are often transient. Our researchers can be added ad hoc without the need for time-intensive and cost-intensive interviewing, hiring, onboarding, or training of dedicated internal staff, allowing clients to scale rapidly in response to surges in research demand.
Access to Cross-Product & Cross-Industry Experience
We work with many clients across different industries, allowing clients to leverage cross-product and cross-industry experience to ensure products are best-in-class and embody state-of-the-science.
Reduce Capital Investment
By engaging our experts for proactive human factors research, clients gain access to capital equipment owned by the researchers without having to make a capital investment themselves, as well as to the highly specialized experts from disparate fields who are well-versed in the use of the equipment, be it an eye tracker, an EMG recording device, or motion capture cameras, for example.
Improve Team Efficiency
Our research team allows clients to offload bandwidth-sapping tasks from internal core teams, so they can continue to focus on their assigned responsibilities, thereby gaining better leverage from the internal teams and expediting product development timelines, as no one is pulled from their assigned tasks.
Gain High-Quality, Reliable Insights
Our clients gain impartial results from a neutral third party, receive an outsider perspective unaffected by institutionalized mental models, and have the option of collecting data under attorney-client privilege.