J.S. Held operates an ever-expanding network of state-of-the-art user research labs across the country, with current locations in Phoenix, AZ, New York, NY, and Redmond, WA.
The Phoenix location boasts six usability lab suites with advanced audio and video recording and streaming capabilities, various physiological data recording capabilities, such as electrodermal activity (EDA) or GSR (Galvanic Skin Response), EMG, EKG, and eye tracking, as well as large 40’ x 30’ flexible lab space for conducting motion capture.
The Phoenix labs were built specifically to escape local tech bubbles and industrial espionage, recruit a diverse population of participants, and include study participants more representative of the U.S. population than those in other locales. The Phoenix labs also house the equipment and props necessary to conduct simulated medical use testing.
In turn, the Manhattan lab was developed to tap into the participant base in this sprawling, diverse, sophisticated, cosmopolitan, and outspokenly critical metropolis, with its resident financial industries, foreign consumer tech headquarters, and proximity to Europe.
Finally, the Redmond biomechanics lab offers cutting-edge capabilities similar to our other lab locations. It is strategically located near major tech companies, ensuring our clients can attend sessions in person and collaborate closely with our team.
These sites, as well as future locations, have access to in-house recruitment, screening, and J.S. Held’s in-house institutional review board (IRB).
LAB LOCATIONS
Arizona
2075 Pinnacle Peak Rd, Suite 130, Phoenix AZ, 85027
New York
28 W 44th St, New York, NY 10036
Washington
18372 Redmond Way, Redmond, WA 98052
