Case Studies

Non-Profit Museum Retailer

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The Situation

The client was the catalog, gift shop, and concession operation unit of a globally recognized Non-Profit Museum complex and research organization.

The Company was attempting to diversify its product offerings and expand revenue while it consolidated its financial operations and integrated new accounting and computer systems. Results were falling short of expectations as revenue remained stagnant and expenses increased.

How We Advised

Our experts identified more than $800,000 in annualized costs savings by consolidating distribution centers, improving delivery logistics, eliminating redundant operating processes and procedures, revamping staff scheduling, modifying inventory management and vendor compliance practices, and pursuing outsourcing opportunities for its customer call center.

Key Contact

Brian F. Gleason, CTP
Senior Managing Director
Strategic Advisory Practice
+1 610 659 8118
[email protected]

Related Practice Areas

> Business / Operational Assessment
Most consulting firms approach a business assessment from a purely financial perspective — our assessments provide a 360° view of a business, addressing growth drivers, profitability, and uses of capital. Along with detailed financial performance reviews and cash flow forecasting, our comprehensive Business / Operational Assessment identifies the various challenges clients encounter throughout their operations.

 

> Turnaround and Restructuring Services
Navigating the many challenges confronting a company in transition requires an operationally focused approach that looks beyond the balance sheet to minimize further degradation and build a path to sustainable growth. Drawing upon decades of experience in the turnaround space, we help companies in transition identify practical strategies to improve profitability and liquidity for immediate relief, while concurrently developing and executing a comprehensive turnaround plan for long-term, sustainable value creation.

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