As a result of a water backup due to a clogged drain, a datacenter containing $5-6 million dollars in equipment experienced potential water damage. The equipment included servers, switches, storage devices, and proprietary developer devices. Over 40 racks of equipment were potentially affected and required immediate inspection.
J.S. Held’s Equipment Consulting Practice was engaged to immediately triage the affected equipment, identify priority equipment affecting developer timelines, develop temporary solutions for data storage, and assist the insured with a detailed action plan.
Ultimately, J.S. Held was able to assist the insured in finding temporary solutions for their critical data and in restoring operations back to normal within weeks. Additionally, the claim costs were reduced by millions of dollars through a detailed and thorough inspection to identify equipment that was cleanable rather than in need of replacing. Since lead times on equipment amounted to months of time, having the equipment cleaned saved significant downtime.
J.S. Held’s Forensic Accounting team was engaged to determine any loss of income, which was mitigated by the quick action and restoration of production equipment.
Scott Armstrong
Executive Vice President | Practice Lead
Equipment Consulting Practice
+1 949 390 7483
[email protected]
> Equipment Consulting - Information Technology
Our Information Technology (IT) experts evaluate systems ranging from desktop environments to expansive, multi-million-dollar data centers. We deliver objective and independent analyses of IT claims based on years of industry experience, technical expertise, and market knowledge.
> Business Interruption / Lost Profits
We provide specialized expertise in the quantification of damages related to claims and disputes involving business interruption and lost profits. Our team combines their financial expertise and diverse backgrounds to effectively evaluate the insured's/claimant's operations and industry/market-specific factors, to quantify interruptions and lost profits.