Directory
J.S. Held Acquires Clark Seif Clark, Strengthening West Coast Capabilities for Environmental Claims, Disputes, and Catastrophe Response
Read More
+1 904 478 5971
(Office)
4237 Salisbury Rd Building 1, Suite 100
Jacksonville, FL 32216
Brittany Farrell brings 13 years of experience in Property and Casualty insurance and six years in claims handling to her role as a Contents Specialist at J.S. Held. Her extensive background includes notable tenure as a Training Specialist, where she managed and reviewed claims, coached colleagues, and developed streamlined processes to enhance efficiency. Brittany excels in workshop facilitation, onboarding, and training, effectively supporting and developing team members.
In previous roles, Brittany tracked onboarding progress, regularly updated management, and conducted post-training evaluations to measure performance. She identified knowledge gaps through needs assessments, coordinated job shadowing opportunities, and supported change management initiatives with targeted communications and resources. Brittany also developed leadership potential at all ranks through targeted programs.
Brittany generated significant written claims with high accuracy and timely delivery. She specialized in reviewing and writing insurance claims in remote estimating programs, collaborating with franchises and carrier partners to resolve claims and escalate issues. She ensured compliance with quality standards and actively participated in team meetings to review project progress and provide recommendations.
As a Contents Specialist at J.S. Held, Brittany meticulously examines and records items during claims to determine their condition and value, ensuring accurate and fair settlements. Her expertise contributes to efficiently resolving claims and providing clients with reliable and professional documentation.
Key Expertise
Professional Affiliations/Memberships/Licenses/Training