J.S. Held, its affiliates, and subsidiaries (hereinafter known as “J.S. Held”) are committed to meeting the highest quality standard in the delivery of J.S. Held services. We will address any issue or complaint regarding our services or professional conduct raised by any third party promptly, fairly, and effectively. In the unlikely event that you wish to raise a complaint or have any other concerns with respect to any service we have provided you, you may submit a complaint by following this procedure.
HOW TO MAKE A COMPLAINT
COMPLAINTS CONCERNING DATA PROTECTION
J.S. Held takes client and data privacy very seriously and has policies in place that aim to prevent any misuse of data. If you have any complaint regarding our data protection policies or practices, please contact our Data Privacy Officer at [email protected].
You also may have the right to make a complaint at any time to the specific Data Protection Authority for any country that J.S. Held conducts business. If you need assistance with a specific Data Protection Authority, please contact the Data Privacy Officer at [email protected].