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Digital investigations and eDiscovery have undergone drastic changes in the past decade because of rising data volumes and new and emerging data sources from cloud and mobile application technologies. In fact, the use of technology-assisted review has become accepted standard procedure for many law firms, especially in high-stakes litigation. The recent emergence of generative artificial intelligence (gen-AI) is starting to also have an impact on the eDiscovery process and changing the way lawyers manage litigation even further.

In this interview on the Reinventing Professionals podcast, Chantelle Jalland speaks with legal analyst Ari Kaplan, of Ari Kaplan Advisors, to examine how this high-tech revolution is making the practice of law more cost-effective and efficient.

Among the topics discussed are:

  • How technology can help meet clients’ demands and its effect on billable hours
  • The importance of finding the right combination of technology tools
  • ChatGPT and its correct use in litigation
  • The value of using technology, even in small legal matters
  • Why AI tools will not replace talented lawyers


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More About J.S. Held's Contributor

Chantelle Jalland is a Managing Director and the Europe, Middle East, India and Africa (EMEIA) eDiscovery lead in the Digital Investigations & Discovery group within J.S. Held’s Global Investigations practice. She is a legal technology leader with more than 15 years of experience working in law firms, managing large-scale reviews, and advising clients on advanced analytics in disputes and investigations.

Her experience also extends to responding to regulatory notices, providing rapid insights into big data, and developing customized workflows to manage voluminous claims and associated remediation schemes. She has had international exposure working in various jurisdictions, including European Commission investigations.

Chantelle can be reached at [email protected] or +1 44 20 8706 1938.

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This publication is for educational and general information purposes only. It may contain errors and is provided as is. It is not intended as specific advice, legal, or otherwise. Opinions and views are not necessarily those of J.S. Held or its affiliates and it should not be presumed that J.S. Held subscribes to any particular method, interpretation, or analysis merely because it appears in this publication. We disclaim any representation and/or warranty regarding the accuracy, timeliness, quality, or applicability of any of the contents. You should not act, or fail to act, in reliance on this publication and we disclaim all liability in respect to such actions or failure to act. We assume no responsibility for information contained in this publication and disclaim all liability and damages in respect to such information. This publication is not a substitute for competent legal advice. The content herein may be updated or otherwise modified without notice.

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